Je8 Privacy Policy

Je8 (https://je8.onl) takes your personal privacy seriously. This Privacy Policy ("Policy") explains how we collect your information, how we use it, and how we keep it secure.

By using the je8 website or services, you consent to the data processing practices described in this Policy. If you do not agree, please discontinue use of je8 services.

We understand that people have many questions about how their personal data is handled. That is why we have made every effort to write this Policy in plain, clear English so you can easily understand what je8 does and does not do with your information.

We collect various types of information when you register and use our services at je8. This information falls into two categories:

A. Information You Provide Directly

• At registration: full name, date of birth, email address, mobile number
• During identity verification: national ID card or passport details
• At payment: mobile banking number or bank account details (we do not store full card numbers)
• When contacting support: your messages and attachments

B. Automatically Collected Information

• IP Address & Device Type
• Browser Type & Version
• Activity logs on the platform (login times, game history, deposit/withdrawal records)
• Cookies & session data (see Section 6 for details)

Je8 uses your information only for the following purposes:

• To manage your account and verify your identity
• To process deposits, withdrawals, and other financial transactions
• To provide gaming services and technical support
• To detect fraud, money laundering, and other illegal activities
• To comply with legal and regulatory obligations
• To support the implementation of our Responsible Gaming policy
• To keep you informed about promotions and offers tailored to your preferences (where you have given consent)
• To improve platform quality and user experience

Je8 does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:

• Service Provider Partners Limited data is shared with trusted third parties for payment processing, KYC verification, and technical support. These partners are required to comply with our privacy standards.
• Legal Authorities We may be legally required to disclose information in response to court orders, government investigations, or valid requests from regulatory authorities.
• Business Transfer In the event of a change to je8's business structure (such as a merger), data may be transferred. You will be notified in advance in such cases.

Je8 employs multiple industry-standard security measures to protect your data:

• 256-bit SSL/TLS encryption for all data transmissions
• Stored sensitive data is protected with AES-256 encryption
• Benefits of Two-Factor Authentication (2FA)
• Real-Time Fraud Detection System
• Regular security audits and vulnerability assessments
• Strict Access Controls – Only authorized personnel can access your data

Je8 uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies Maintaining login sessions and managing security tokens are essential — the platform cannot function without them.
• Performance Cookies Helps identify which parts of the platform are slow, allowing us to deliver a better experience.
• Preference Cookies Remembers your language, theme, and other personalized settings.

You can disable non-essential cookies through your browser settings, though some platform features may become limited as a result.

Je8 does not retain your data any longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

• Active account data: retained for as long as the account remains active
• Financial transaction records: 5–7 years (legal obligation)
• KYC verification documents: 5 years after account closure
• Customer support communications: 3 years
• Log data & access records: 1 year

Once this period expires, data is securely deleted or anonymized.

As a je8 member, you have several important rights regarding your personal data:

To exercise any of these rights, contact the je8 support team. We are committed to responding within 30 business days.

Je8 is fully committed to protecting minors (under 18). Our services are intended exclusively for adults aged 18 and above.

• je8 does not knowingly collect personal data from minors.
• If a minor has created an account using a false age, their parent or guardian may notify us.
• In such cases, the account will be closed immediately and any collected data will be deleted.

This Privacy Policy may be updated from time to time as technology, law, or business conditions change.

• For significant changes, you will be notified by email or platform notification.
• The "Last Updated" date will always be shown at the top of the policy.
• Continued use of je8 after any changes will be taken as your acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.